*** Please read the entire message. It will save us time-- and maximize your investment in your athletic improvement— when we meet in person. ***

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Hi—

Outlined below are the steps to reserve coaching sessions with FGS Coaching.  Key factors that add to the complexity of scheduling: limited access to public tracks/turf fields, changing weather forecasts, and high seasonal demand for FGS Coaching services.  Our #1 goal is to get your session completed ASAP!

*** The FGSC athlete roster is capped and often includes a Wait List.  To ensure fair access to limited weekly sessions-- and support your sustainable skills development-- all FGSC clients agree to follow these guidelines.  ***

COACH AVAILABILITY:
Wednesday – Sunday:           9A – sunset(or 7P)        Unless stadium lights are available. 

Summer Schedule:                    
Tuesday – Saturday                  9A - 6P                         ~6/15 - 8/31.                  

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HOW TO REQUEST A SESSION:
Review and reply to “Coach Frank’s Weekly Availability” email sent to you each MONDAY. (Pls. read the ENTIRE Availability message—especially “Coaching Sites” section.)

*** TEXTING your reply/request is the best method to ensure higher priority/faster service. ***

We have limited access to “free”/public tracks-- so I can’t reserve sites for individual use in advance. This availability message outlines the POSSIBLE days & sites we can meet-- CURRENT week-only. (This message may be delayed if school admins. are slow to confirm track availability on Monday.) 

SESSIONS: Request – Book/Confirm
Sessions are generally reserved "FIRST REQUESTED / FIRST RESERVED” and based on track availability and client demand for that day. (See below.) Your session is officially booked when you receive a “CONFIRMATION” message w/ session logistics from Coach Frank. 

The sooner you request a session-- and the quicker you reply to follow-up scheduling inquiries from your coach-- the more likely you’ll get your preferred time/day/site.  (We are typically 100% booked by Monday evening, if not sooner, for SA/SU slots during peak seasons.) 

INCLUDE IN YOUR REQUEST:
- Preferred TIME, DAY, and SITE-- from the options listed in the Coaching Availability Message.
- Additional times, days, locations-- if your availability is flexible.

CONFIRMATION:
- Wednesday sessions: confirmed by TUESDAY.
- Thursday - Sunday sessions: confirmed by WEDNESDAY.
(Confirmations may be delayed due to slow school admin. communication/site availability changes.)

SITE(s):
Final coaching site(s) are based on which site(s) most clients requested for that day. (I’m not able to travel between multiple locations on high demand days.) 

- BELLEVUE: International School
- REDMOND: Redmond High School
- SHORELINE:  Shoreline Stadium
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WEATHER + PROPER CLOTHING:
We train in the rain-- it’s Seattle. ;)  However, we do not train in extreme cold/heat, snow/ice, heavy rain/wind, or lightning may cancel sessions.  If the athlete is not geared up appropriately for weather (access to 3-layers, hat/gloves, etc.), session is cancelled and counted.

PEAK SEASONS + WAIT LIST:
High demand for FGS Coaching services, school teams restricting access to free/public facilities, and decreasing daylight hours can limit our ability to provide coaching sessions for those who want to meet weekly.  We may have to meet every-other-week-- so all FGS Coaching athletes have fair access to services. You may be waitlisted depending on demand for the day/time you requested-- and your position in the order session requests were received.

If we can't accommodate your request THIS week-- Waitlisters have priority the NEXT week.  
(Pls. submit your request by 8P on Monday, the following week.)

 

MISC:
- EXPIRATION: Sessions expire 90 DAYS after purchase. (60 DAYS for Intro Pak.)
- CANCELLATION: 24-HOUR advance notice is required, or session is counted.
- REFUNDS: Issued if requested during the first hour of the Intro Pak.  (Not issued if client is unwilling to follow scheduling guidelines, due to their travel/schedule changes, or unverified sickness/injury.)
- SESSION PREP: Coach uses 5-mins. of each session to update notes.)
- REVIEWS: Due to the “process” nature of run coaching, and for a fair evaluation, reviews cannot be submitted for any sessions/paks which are expired/cancelled/unused or refunded.
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CONSISTENCY… in applying your expanding knowledge base and practicing your improving training skill set are keys to your athletic success!

THANK YOU… for reading this entire “Scheduling” message.  It’s a dynamic challenge each week.  We appreciate your patience and being a supportive FGS Coaching teammate. 

LOOKING FORWARD… to working with you on your quest to achieve your athletic goals!

(This doc. is also viewable here: https://runsignup.com/Club/FGSFitnessCoaching/Page-163.)