All packet pick-up information, including times and dates, can be found here: https://runsignup.com/Race/AnnArborTri/Page/Packet-Pickup

Maps for all distances and races can be found on the Course Maps page.

Epic Races follows the wetsuit guidelines set forth by USA Triathlon. Those guidelines state:

1. USAT rules state that competitors may wear wetsuits if the water temperature is 78 degrees or lower.
2. USAT rules also state that if the water temperature is between 78.1 – 83.9 degrees, competitors may wear wetsuits but will not be eligible for awards.
3. If the water temperature is 84 degrees or above, participants may NOT wear wetsuits.

We expect the water temperature to be around 78 degrees. Please understand that this is the average water temperature and can be different on race day. We will post updated temperatures closer to race day.

Parking information is found on the Race Weekend page. Please scroll down to the Parking and Recreation Passports section.

Yes, all of our participants get a medal after crossing the finish line.

The swim will be cut off 1 hour after the last wave starts. The bike will be cut off 3 hours 15 minutes after the Swim. The finish line will close after 4.5 hours.

Personal swim buoys/tow floats are allowed in all Epic Races open water swim events and triathlons. Many athletes choose to use them for added visibility, comfort, and confidence in the water.
Use of a personal swim buoy does not disqualify you from awards or official results.

For more information about swim buoys, please see our Water Safety & Wetsuits page.

You may defer your race up to the day before the event for a fee. You can do this through your RunSignUp account by following these instructions: https://help.runsignup.com/support/solutions/articles/17000145978-defer-registration. Please note you will have to claim your deferral and re-register for next year’s race.

You can transfer your entry to another person by following these instructions: https://help.runsignup.com/support/solutions/articles/17000062921-transfer-to-another-runner, or to another event by following these instructions: https://help.runsignup.com/support/solutions/articles/17000062922-transfer-to-another-event.

We’ve updated our policy! Now, to receive your unclaimed T-shirts, awards, merch, and other items simply fill out this form: https://form.jotform.com/222365958570061.

Complete this form: https://form.jotform.com/222365958570061, and we will mail you a shirt.

As long as it is more than 2 weeks before race date, you can make that change. Just follow these instructions: https://help.runsignup.com/support/solutions/articles/17000062913-update-t-shirt-giveaway. Please note shirt sizes are not guaranteed once the event has been completed.

You can confirm your registration by following the instructions here: https://help.runsignup.com/support/solutions/articles/17000062918-resend-the-confirmation-email

All entry fees are non-refundable. That means that once we receive and accept your entry, you will not receive a refund if you cannot participate.  Epic Races, in accordance with management executives, city officials, and local law enforcement has the authority to cancel any of the events for emergency purposes such as, but not limited to, inclement weather, threat of terrorism, or a pandemic. If such emergency conditions force cancelation, refunds, cannot be provided since funds will have been spent in preparation for race day.

However, if you purchased insurance during registration, and you cannot race because of one of their covered reasons, you may put in a claim for a full refund.

You can file a claim by following these instructions: https://help.runsignup.com/support/solutions/articles/17000073422-claiming-event-insurance

If we do find ourselves with extraordinary circumstances and do need to cancel, we will do our best to give you full value for your entry fee.  We will give you options which may include doing your race virtually, deferring to the following year, switching to another Epic Race, and in some cases we may be able to postpone the race.

Unfortunately, we are not able to offer refunds after you have registered for the event. We love what we do and what we do is put on events. After months and months of planning, coordinating and making our very best effort to create a race experience that we consider the best of the best, the last thing we ever want to do is cancel a race. We also understand that athletes devote a significant amount of their time, money and effort preparing for a race. If we need to make the difficult decision or are mandated to cancel,  it’s a great disappointment for us and we know it’s a great disappointment to you. Unfortunately, though, that is the risk we share. You may feel you are entitled to a full refund in this situation, but this is not feasible given the costs incurred by race day. At the time, your money is in the form of permits, police detail, medals, awards, T-shirts, food, salaries, rent, nonrefundable deposits for entertainment, and so much more. If you can’t accept the terms of this partnership, we respectfully ask that you don’t register for our events.

If you deferred your race from last year, you need to log into your RunSignup.com account and claim your deferral in order to register for this year’s race. To do this, follow these instructions: https://help.runsignup.com/support/solutions/articles/17000062915-claim-deferral

Yes. They should bring a copy of your registration and/or QR code that will be emailed the week of the race.

Our triathlon, duathlon, aquabike, and swim races are all sanctioned by USA Triathlon, and headphones are not allowed. Regardless of the rule, we want you to get the full race experience. We want you to hear the cowbells, the cheers, and volunteer instructions, so please, no headphones.

Epic Races welcomes parents with jogging strollers to participate in our running events. Please note that, if you are participating with a stroller, the following guidelines must be followed:

Your child must remain securely fastened inside the stroller while on the course for safety and insurance reasons.

You must keep your stroller to the right side of the race course, to allow a clear path on the left for runners and walkers.

No weaving in and out of the other participants is allowed.

We love dogs! Because of our love for dogs, we do not allow them to participate in a race designed for people unless they are service dogs. If you are going to bring your service dog, please email helpdesk@epicraces.com to let us know. Dogs are welcome as spectators provided they are on a leash.

You can find a full copy of our policies and plans here: https://www.epicraces.com/w/EPICraces/Page/EmergencyContingencyPlans

After the race we welcome all finishers to grab their medal and enjoy the post-race party with their spectators. There will be a post-event food tent, where participants can get an amazing spread provided by EPIC Races. If any spectator would like to purchase a food ticket, they can do so at this tent as well. 

All virtual packets will be mailed within 3-5 days of the event to the address provided during registration. If you are a virtual participant you do not need to come to packet pick-up to get your items.