FAQ
Why a Virtual 5K?
In light of the continuing coronavirus (COVID-19) situation and public gathering limits, the 5K will be a virtual event in 20212 to protect the health of the participants and volunteers.
What is a Virtual Race?
The virtual 5K can be completed at your convenience and is a way to participate in the race from anywhere. You get to run your own race, at your own pace. Not a runner? Not a problem! You can walk, roller-skate, row, or ride. Pogo sticks are welcome too! Create your own 5K in your neighborhood while helping children around the world!
How far is a 5K?
3.1 Miles
Who can participate?
Anyone! Young or old, fast or slow – we encourage participants of all ability levels. Encourage your friends and family to register with you. If you refer 3 people who then sign up, you will get your race entry fee for free!
When do I need to complete the Virtual Race?
Anytime between November 23rd to December 10th
How do I keep track of my time?
The easiest way is by downloading the RaceJoy app because of the audio cues it will give you; and once you complete the race, your time can be submitted right then and there from the app. Other methods include using a good old-fashioned stopwatch or any tracking tool such as Garmin, Strava, Runkeeper, etc. Using those methods, your time will need to be submitted on the results page.
How do I submit my results?
You can submit your 5K time through the RunSignSup results page or directly through the RaceJoy Tracking App on your mobile phone which will give you cues so you know when you’ve completed each mile – also some fun audio clips and cheers!
How do my family or friends send cheers to me during the race?
Once they download the RaceJoy App on their phone, they will follow these steps: Find the race > click on the participant you wish to send the cheer to >
click the cheer you wish to send or click Text-to-Cheer and type in your message > click send. Have fun with it!
How do I get my race shirt?
Race shirts will be mailed to you. You must register by November 15th to get a free shirt.
How do I get my virtual bib?
You are able to print your personalized bib from your original registration email or by logging onto RunSignup, navigating to Profile > Upcoming Events > Manage Registration
How do I submit my photos from the race?
Photos can be uploaded by going to the race homepage > Select the Photos tab on the top menu bar > Enter your bib Number or Name > Click on Start Uploading Photos.
What does my registration fee go toward?
For every dollar we receive in donations, HTCNE is able to provide $27 in services to children in need.
