REGISTRATION CHANGES
DISTANCE CHANGES
When changing to a different event, the registrant will automatically pay the difference between the events, if the event they are changing to is more expensive.
**No refunds if the registrant is changing to a less expensive event.
How to Change Your Race Distance in RunSignUp
- Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under "Upcoming Events." This shows a list of all Race(s) that are coming up.
- You are able to manage the registration for the Race by clicking "Manage Registration".
- From the top bar, choose "Transfer Event."
- Choose "Start Transfer." Follow the instructions and complete your registration.
SHIRT SIZE CHANGES
Shirt sizes may be changed, dependent upon availability of shirt inventory. Follow the instructions below if you’re looking to change your shirt size before the event!
How to Change Your Shirt Size in RunSignUp
- Begin by logging into your RunSignUp account, and go to your “Profile” page. On the “Profile” page, see Races under “Upcoming Events.” This shows a list of all Race(s) that are coming up.
- You are able to manage the registration for the Race by clicking “Manage Registration“.
- From the top bar, choose “Giveaway.” Follow instructions and update to your preferred shirt size.
BIB EXHANGES: (PARTICIPANT TO PARTICIPANT)
$15 Bib Exchange Fee
The original registrant is responsible for paying a $15 bib exchange fee. They can transfer their registration to a new registrant, who can then register for $0. Please note that there are no refunds, and any money exchanges are up to the parties involved. Bib exchanges are not allowed at Packet Pick Up or on Race Day.
How to Start a Bib Exchange on RunSignUp
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Log Into Your Account: Go to your RunSignUp account and navigate to your “Profile” page.
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View Upcoming Events: Under “Upcoming Events,” find the race you want to manage.
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Manage Registration: Click on “Manage Registration” for the race.
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Transfer to Someone Else: From the top bar, select “Transfer To Someone Else.”
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Enter New Registrant’s Information: Fill in the new registrant’s First Name, Last Name, and Email Address. Then click “Transfer as a Gift.”
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Complete Payment: You’ll be prompted to pay the $15 transfer fee to finalize the transfer.
Important: Make sure to inform the new registrant that they will receive an email from RunSignUp inviting them to complete their registration. This step is essential for the transfer to be successful!
