FAQ
1) Who can enter the race?
The short answer...EVERYONE. This is a perfect event to do with your family, friends, co-workers, classmates, or by yourself. You can live anywhere in the USA to participate.
2) How do I sign up?
Just visit the sign-up tab above and enter in all necessary information for each registrant. Your commemorative coin and mask will be sent directly to you.
3) If I register my family, do we all have to do the same event? In other words, is it ok if some do the 5K, while others do the 1-mile?
You can all do different events! Mix it up any way you like.
4) Are any awards being given for fastest times?
This is a virtual run and is just for fun (i.e., not a sanctioned race), but you’re more than welcome to enter your final time by visiting here. You can also download a printable certificate when you’re finished! You do not need to enter your time as proof, but it’s always fun to see how you did. It’s completely optional. You can do so after you’re finished by visiting the RESULTS tab of this race and entering your time, you will then be able to download your Finisher's Certificate.
5) When will I receive my face mask and historic commemorative coin?
Merchandise will begin to be mailed out on the week of Monday, August 3, 2020 if not before but please allow 3-5 days for USPS to deliver. Please note that all sales are final. We cannot offer exchanges or refunds.
6) Do I have to wait to receive my merchandise to do the event?
No, not at all. The race takes place from July 4 - August 2, 2020. If your gear hasn’t arrived yet, you can still do the event, though we’d love to see you in your race day swag, so please send pics and hashtag us at: #RevRunPA
7) How do I download the race day bib and certificate of completion?
We have enabled Pre-Race Bibs, you will be able to access your Bib by navigating to Profile > Upcoming Events > Manage Registration > Manage Registration. From this page you will be able to share or print your Pre-Race bib using the icons above the bib
8) I’d like to do the race, but don’t need a face mask or commemorative coin – is it possible not to have it shipped to me?
Thank you for your consideration and generosity! Kindly notify us at through the contact us form and we’ll take care of it.
9) My company would like to help sponsor. Do you have sponsorship opportunities available?
Yes, please visit the "Become a Sponsor" section to find out more or email inspireus@miceport.com
10) How can I make a donation?
Please see the DONATE button and thank you for your donation!
Common Trouble Shooting Questions For Recording Miles
Q: I need to enter my next run but I keep entering it and my previous run disappears, how do I fix it?
A: In this example, you are overwriting the previous run. Instead, keep the data the same for the previous run, and click ADD ANOTHER ACTIVITY in order to add your next run/walk. You will continue to do this every time you add a run/walk.
Q: I got my link, but I'm confused on how to log my miles.
A: Here is a video to walk you through how to log miles with the link: https://youtu.be/s2eIBZq6fkM
Q: I did not get my link, how do I log my miles?
A: Some email servers block our emails to you. If you do not have your daily link, you can follow this video for instructions on how to log your miles in. Keep in Mind you MUST BE LOGGED INTO THE https://RUNSIGNUP.COM/LOGIN ACCOUNT THAT YOU USED TO REGISTER FOR THE RACE BEFORE YOU DO ANY OF THE STEPS IN THE VIDEO: https://youtu.be/Y-S0GKs4XxM
Q: When I search my name it does not come up to enter virtual results or it says I don't have permission?
A: You must be logged into the same https://runsignup.com/login account that you registered with.
Q: I don't see the date when I try to log my results, why not?
A: Once you get into the results page, you have to click Add Another Activity. You have to do this every time you log an activity. The time and distance on the right is the total time and distance. It will automatically add that up for you and you don't have to enter anything.
Q: I ran again today, how do I enter a second entry of results?
A: In the results page, choose Add Another Activity. DO NOT JUST OVERWRITE THE PREVIOUS ACTIVITY OR IT WILL DISAPPEAR. Each time you do a new run/walk, you need to click Add Another Activity. At the end of the challenge, If you ran once per day and have 62 runs, you will see all 62 activities in the submit results page. Don't overwrite them.
Q: I made a mistake on entering my results, how do I change it.
A: In this example, you can go in and overwrite the mistake. Don't just enter it again correctly, you have to overwrite the incorrect data.
Q: I entered my results but I don't see them in the listing.
A: The results take a few minutes to update. If it has been a few minutes, double check you are looking at the correct race. There is a drop down box called Result Set - choose that to switch between events. The default is the boardwalk challenge. If you still don't see your results, see the below post on being anonymous.
Q: My wife/friend/mother/daughter registered me, how do I move that to my account?
A: Here is a link to and article on How to move a sub-account to another user. Follow the section titled: Transfer Sub-Account To Another Existing Account https://help.runsignup.com/support/solutions/articles/17000062878-access-manage-a-sub-account
Q: I am listed as anonymous in the results, why?
A: When you create an account, you have an option to be listed as anonymous in results. If you do not want this, go into your https://runsignup.com profile and click to edit profile. You will see a check box at the bottom that you want to UNCHECK to be listed again.
