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Frequently Asked Questions

Q: What time does the race start: The race starts at 9:00a. Vendors will be set up by 7:45a
 
Q: Where is the location of the race? The race will take place at McAlpine Creek Park
 
Q: What should I know about parking for the morning of the race?   There will be police directing traffic into the park and we will have parking attendants directing vehicles once inside the park. Once the multiple parking lots within the park are full, we will be utilizing overflow parking. There will be a shuttle for you to utilize at no additional cost to you.  IF IT RAINS - - we lose half our parking. The overflow lot is the old Steve's Fish Camp parking lot. Or parking attendants will move there and the police will direct you towards that location. We have a 30 passenger shuttle ready to help get you to the race.  And listen - no one wants to implement this plan. Pray with us!
 
Q: Where and what time is packet pickup? Packet Pick up will be on Friday, May 3rd at the Teal Diva office located at1135 Four Lakes Drive, Suite E; Matthews, 28105.  On race morning 7:30a to 8:50a at McAlpine Creek Park.
Virtual packets will be mailed; they will NOT be on-site at packet pickup nor on race day.
 
Q: I registered for the virtual event, can I 'pick up' my packet? We are not offering in person pickup for anyone registered for the virtual race.
 
Q: Can I register at packet pick up? What about on race day? Do you accept credit cards at packet pick up and/or on race day? YES! Registration is open until about 15 minutes prior to the beginning of the race but we can’t guarantee shirt/goodies bag. Packet pickup will open at 7:30a on race morning. But there will be NO virtual packet pick ups available for in person pick up. We accept cash and credit card. 
 
Q: Can I pick up my friend’s packet? YES! You only need the name they registered under to do so. Be sure to coordinate, we have had situations where someone picked up a packet for another and the original runner also showed up asking for their packet. Some of our larger teams have opted to pick up for their entire team. Get with your team captain ahead of time to see of they will have your packet for you or if you will need to check in.
 
Q: The shirt in my packet doesn’t fit, can I exchange it for a different size? We post deadlines for shirt size selection, and order shirts in advance according to what you selected if you register by those deadlines. We estimate the remainder. If we have any extras after the virtual race closes you are welcome to exchange, but if the race fills, extras for exchange are unlikely.
 
Q: Will there by bathrooms? YES! We will have porta-potties.
 
Q: Will there be awards for top finishers of different age groups? YES! We have 1st, 2nd, and 3rd place medals for the top three finishers in each age group for both male and female. 12-19, 20-29, 30-39, 40-49, 50-59, 60+ and prizes for the top 3 overall finishers both male and female. 
 
Q: What is the terrain like on the course? The terrain is a combination of grass, gravel and trail. Many of the region's high school cross country meets happen at McAlpine Creek Park. 
 
Q: Are pets allowed? Friendly, well mannered dogs are allowed. Please no retractable leashes and don't forget your poop bags and water for your pet.
 
Q: What about baby strollers and wheel chairs? Strollers and wheel chairs are welcomed. There is one section of the course where wheel chairs and strollers would be an issue. If you need an alternative option, please email Shannon@tealdiva.org prior to race day. 
 
Q: When will virtual packets be mailed? We will have two virtual mailings. The first one will be the the week prior to the race and the second mailing will happen the week following the race. 
 
Q: Will there be something specific for gynecologic cancer survivors? YES! We will have a Survivor Boutique. We will be handing out teal beads to all gyn cancer survivors and purple beads to survivors of other cancers. Gynecologic Cancer survivors will receive additional swag in this area as well.   
 
Q: Will there be water and food on race day? YES! We will have course water and finish line water available provided by Coca-Cola. Fantastic food and beverage vendors will be on-site selling items too. 
 
Q: I registered but now I can’t make it, can I get a refund or defer my registration to next year? There is NO RAINCHECK for this event. Your entry fee for this year’s event CANNOT be transferred to next year’s event, and there are NO REFUNDS. We will accept your registration as a donation in the event you cannot join us. This policy stays in effect whether you are injured, have an unexpected business or family emergency, pregnancy, etc. There are NO exceptions. 
 
Q: I registered for the in person event, but can't make it, can you mail my race packet to me? We can invoice you for the shipping and mail your packet to you.
 
Q: When will the race results be posted? In person race results will usually be posted the same day on this website barring any wild interruption and virtual results will be posted by each individual. Instructions will be sent to virtual participants with how to do this. 
 
Q: I left early, but it looks like I won an award. Can you mail it to me? No, we do not mail out awards after the race. You can pick up your award at the Teal Diva office within 30 days of the in person event.

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