FAQs
Q: I've already registered. Is it too late to purchase a shirt or some other swag?
A: Of course not. Just visit Live Full Send
Q: Can I create or join a team after I have registered?
A: Yes - Click HERE for details
Q: Am I able to change my t-shirt size?
A: Of course! As long as the deadline hasn’t passed - Click HERE for details
Q: How do I submit my virtual results
A: There are several ways to submit virtual results. We think the first one in THIS tutorial is the easiest.
Q: I entered an activity incorrectly. How can I edit or delete the activity?
A: We’ll forgive you this time, but don’t let it happen again. You better click HERE to find out how to fix it before we change our mind.
Q: I see people posting pictures of where they are on the map. How do I do that?
A: This has got to be one of our favorite features of our virtual events. Follow along HERE and we’ll show you how. We’ll even share another cool little secret with you. Check out this Video Tutorial.
Q: How do I get my digital race bib?
A: Love collecting race bibs as much as we do? Well you’re in luck, we even have them for our virtual races. Follow the steps HERE to get yours.
Q: How do I convert "other exercises" to miles? Click the link HERE for a suggested conversion chart. Feel free to use your best judgement. This chart can also be found in our Facebook group.
For More Help - Check out our series of Video Tutorials HERE.
