FAQ
Questions about the Challenge
When is the deadline to submit my miles?
November 1, 11:59pm
When should I ride?
You can ride in an effort to complete the challenge anytime you desire between August 1 - October 31, 2020. With 90 days to complete the challenge it’s just little over 4 miles per day. Log your miles through our online tracker and it will compile your daily miles into a cumulative total and show your progress.
Where should I ride?
That is 100% your choice. If you choose to ride outdoors, please take every precaution ordered in your area. In most of Colorado, that means staying near your home. You may also ride on Zwift, Rouvy or Peloton.
How do I report my distance?
You need to record and submit your distance through our results page on runsignup.com. Record every ride you during the official time frame and all your miles will be added up along the way! This is an honor system. But ideally you use a GPS watch, garmin or phone to track your workouts. Overall winners will be required to show proof of distance for any prizes that may be offered.
SUBMIT YOUR RESULTS HERE
Are times verified?
No. For the virtual event, times reported are on the ‘honor system’. You do not have to post a time in order to log your distance. You may enter that you completed 10 miles and not enter an associated time. Your time will show up as "NONE".
Do Peloton or Zwift or Rovey miles count?
Yes. You will need to submit your miles when you are finished with your activity.
Do I log miles or kilometers?
Miles, please.
Will participants be rewarded based on times?
No, because participants are riding in different locations, elevations, etc. so we will not award anything based on time. See next question regarding prizes!
Will there be any prizes?
YES – EVERYONE who registers for this event will be placed in a drawing to win some great prizes. If you complete the long or short course challenge, you will be entered into an additional Grand Prize drawing that will include a bicycle, trainers and more.
How do the milestones and badges work?
Throughout the challenge whether you are doing the goal of 353 miles or 484 miles you will be rewarded with badges along the way. As you begin to accumulate miles you will first start to receive badges for accomplishing our short courses. As you log more miles you will then begin to receive badges to celebrate completing our long courses.
When will I receive my goodie bag?
If you register by August 26, Goodie bags with swag and sponsor products will be sent through USPS at the beginning of October. Otherwise your goodies will be mailed out after the challenge. If your address in your RunSignUp account is outdated, please update it now. Click on Profile where you may then edit your personal details. If your address is not in RunSignUp, you may add it now. Likewise, you may email support@rollmassif.com. If shipping international, additional fees may apply.
My name was selected in one of the many prize drawings. When/how do I get that prize?
Physical prizes will be mailed using your address that you provided in the registration process. Digital prizes, such as an online registration coupon for a Pedal Pass, will be emailed shortly after the drawing and announcement.
How do i download my bib number and finisher certificate?
Click here to visit your Profile. From there, you will see "View Digital Bib" "Submit Virtual Results" and other options on the right panel of your registration for this event. You must be logged into your runsignup account to access this.
How do I Manage My Registration?
You can make many many changes on your own through your RunSignUp account. Here are some tutorial links to guide you along the way:
To update your personal info (fix a typo in your name, change your email address, etc): MODIFY PROFILE
Did you accidentally delete your confirmation email with all the race details or need a receipt? No worries! You can send yourself a new one: RESEND CONFIRMATION EMAIL
